Privacy policy

Prometeus Sport BV ("we," "us," "our") is committed to protecting your privacy and personal data. This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

1. Data Controller

Prometeus Sport BV
Email: [email protected]
For privacy-related inquiries, please contact us at the email address above.

2. Personal Data We Collect

We collect the following types of personal data:

Contact details (e.g., name, email, phone number, business address)
Account information (e.g., login credentials, order history)
Financial information (e.g., payment details)
Technical data (e.g., IP address, browser type, device type, website usage analytics)
Recruitment data (e.g., resumes, qualifications, and other information provided for employment purposes)

We do not collect sensitive personal data.

3. Access Data and Hosting

You can visit our website without providing any personal information. Every time you access our website, our web server automatically records a server log file containing the following information:

Name of the requested file
IP address
Date and time of the request
Amount of data transferred
The requesting provider (access data)

These access logs are used solely to ensure the proper functioning of the website and improve our services. Access logs are deleted no later than seven days after your visit ends.

We use third-party hosting services from Logic4 B.V. to ensure the proper functioning of our website. All data collected on this website is processed on servers managed by this provider. Transfers to non-EEA countries are safeguarded by Standard Contractual Clauses (SCCs).

4. Purposes of Data Collection

We process personal data for the following purposes:

To ensure the proper functioning of our website
To process orders and manage customer relationships
To provide website analytics and improve user experience
To send marketing communications (with your consent)
To manage recruitment and job applications
To comply with legal and regulatory obligations

5. Legal Basis for Processing

We rely on the following legal bases for processing your personal data:

Consent: For marketing communications, recruitment, and the use of cookies and similar technologies.
Contractual necessity: For processing orders and providing services.
Legal obligations: For compliance with legal and regulatory reporting requirements.
Legitimate interests: For improving our website and services, and ensuring website security.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected and as permitted by law. After the purpose is fulfilled, we either delete or anonymize your data, unless we are required to retain it for legal or regulatory purposes.

7. Sharing Personal Data with Third Parties

We may share your personal data with the following third-party service providers:

Delivery and logistics providers
Marketing agencies and platforms
Web hosting and analytics providers (e.g., Logic4 B.V.)

Transfers outside the European Economic Area (EEA) are protected by appropriate safeguards, including Standard Contractual Clauses (SCCs) and, where applicable, EU-U.S. Privacy Shield certifications.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect website usage data for analytics and advertising purposes. Cookies are small text files stored on your device. We use session cookies (deleted after closing your browser) and persistent cookies (stored for a defined period). You can control the use of cookies through your browser settings. Please note that disabling cookies may limit the functionality of our website. For more information on how we use cookies and how to opt-out of certain cookies, please refer to our Cookie Policy.

9. Web Analysis Using Google Analytics

We use Google (Universal) Analytics to analyze website usage and improve our services. Google Analytics uses cookies to track visitor behavior on the site. IP addresses are anonymized before transmission to Google's servers. Google may transfer the data collected to servers in the United States, where it is subject to EU-U.S. Privacy Shield protection.

To prevent Google from collecting your data, you can install the Google Analytics Opt-out Browser Add-on, available here: Google Analytics Opt-out

10. Email Marketing and Newsletters

If you sign up for our newsletter, we will use your provided email address to send you marketing updates based on your consent. You can unsubscribe at any time by clicking the unsubscribe link in any newsletter or contacting us directly. We may also send marketing emails based on your previous purchases, in line with our legitimate interests to market related products, provided you have not opted out.

11. Your Rights

As a data subject, you have the following rights regarding your personal data:

The right to access your data
The right to rectification of inaccurate data
The right to erasure ("right to be forgotten")
The right to restrict or object to data processing
The right to data portability
The right to withdraw consent (where applicable)

To exercise these rights, please contact us at [email protected].

12. Security Measures

We have implemented appropriate technical and organizational measures to safeguard your personal data from unauthorized access, loss, misuse, or alteration. These measures include encryption, access controls, and regular security audits.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we encourage you to review this policy regularly to stay informed about how we are protecting your data.